City of San Antonio and Bexar County Emergency Operations Center​

The EOC is a leading-edge facility that integrates the offices of emergency management for the City of San Antonio and Bexar County. It is a state of the art EOC, a place to train emergency management professionals, as well as a 311 call center, and a full back up data center.

Facility Programming coordinated, established needs, and built consensus with the 120 different stakeholders, liaisons, agencies, and user groups that would utilize the EOC in the event of an emergency.  Facility Programming continually updated the budget and schedule and determined the best construction delivery method for this project. Facility Programming assisted in determining which City organizations would be compatible with the main tenant in the facility and established an operations plan for the building and its tenants.

During the construction phase of the project, Facility Programming was engaged as a limited project manager to assist in the daily management, inspections, documentation, and reporting on the project’s progress. Facility Programming reviewed all documentation produced by the Design Build team to ensure that the team adhered to the intent of the architectural program. Finally, the programming team was involved with the changes to the facility resulting from “lessons learned” during Hurricane Katrina. The facility was completed ahead of schedule and under budget.


San Antonio, Texas

Total Project Cost

$24.5 Million

Total Gross Square Footage

36,000 GSF

Services Provided

Architectural Programming
Master Planning and Support
Strategic Facilities Planning

Firms Worked With

Ross & Baruzzini